- Corrective Content Tool
Provides in-depth information on individual and baseline corrective content available by product and release. Products available include: GSM-UMTS Gateway, Media Gateway 15000, Multiservice Switch 15000/20000, and Multiservice Switch 7400. - Discussion Forums
Collaborate with Nortel experts to solve your technical problems online. Forums provide an easy way to ask questions and provide answers in our Social Networking Community. - Enterprise Solutions PEP Library (ESPL)
The Enterprise Solutions PEP Library provides online access to Nortel-approved Product Enhancement Package (PEP) solutions for Enterprise products. - Express Routing Codes
When calling 800-4-NORTEL, express routing codes help get to the desired support team quickly. - File Exchange
Share files with Nortel engineers. - Helmsman Express
Job Specifications and Drawings documentation. - Keycode Retrieval System
Keycodes are required to activate additional features and functionality in some products. Registration may be required in order to obtain certain keycodes - this process can take approximately five business days to validate. - Known Issues Tool
Search current known issues for a variety of Enterprise voice and data products. - Patch Audit Tool
Upload INFORM files for an interactive review of patches for specific Nortel products. - Service Requests
Create and manage your technical support cases, online.
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